Category Archives: Client relationships

Change Your Limiting Marketing Beliefs

Tweet If you’re having a difficult time adopting new marketing behaviors, it may be necessary to go deeper than just noticing your inability to perform the behavior. You need to uncover the thoughts that might be limiting or stopping you. … Continue reading

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Reduce Client’s Stress

Tweet Improve Client Relationships Make a point in your law practice to do whatever you can to reduce or lower your client’s stress level. Being intentional about doing this will help you have better relationships with your clients. Here are … Continue reading

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Effective Questions Deliver Positive Results

Tweet This video of a deer hunter in a tree stand who uses a question to deflect what could have been an oh crap! kind of moment is a great way to emphasis how asking good questions can help diffuse … Continue reading

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New Rules for Law Firm Marketing

Every law firm marketing director should read and incorporate the New Rules of Marketing by David Meerman Scott into their marketing plan. Continue reading

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Nurture Relationships so Serendipity Happens

Tweet Lawyers should focus on nurturing relationships and not rushing back to the office so that serendipitous good fortune can have a chance. I just read Ellen Florian’s interview with Tony Hsieh, CEO of Zappos.com in the April 30, 2012 … Continue reading

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Developing Referrals Sources is On Going

Tweet Cultivating Referral Sources In preparation for a presentation I’m going to give called “Cultivating Referral Sources”, I came up with the Referral Cycle.  There are five ongoing actions that lawyers and all business people need to take to cultivate referral sources so that … Continue reading

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Learning Keeps This Lawyer Young

Lawyer Coach, Irene Leonard’s end of the year newsletter on what she’s learned to keep young. Continue reading

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Client’s need to feel the love

Tweet If you want to be successful your clients need to feel that you love them.  They need to feel that: They are important to you. You like them. You understand where they are coming from. You want to help … Continue reading

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What to Delegate?

What should you delegate in your law practice? By Irene Leonard, Business Coach for Lawyers. Continue reading

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Plain English is Good Client Service

Tweet Before I became a business coach for lawyers I was an advocate of drafting legal documents in plain English.  I felt it was good for the business of my law practice.  Drafting agreements my clients could easily understand helped … Continue reading

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